Human Services Coordinator

Salary: $31,084.00 – $54,397.00 AnnuallyLocation : Caldwell County, NCJob Type: Permanent Full-TimeJob Number: 24-15677 EIPD 60054888Department: Dept of Health and Human ServicesDivision: Vocational RehabilitationOpening Date: 03/05/2025Closing Date: ContinuousJob Class Title: Casework Associate IPosition Number: 60054888Section: Lenoir Satellite OfficeSalary Grade: NC04Description Of WorkThe primary purpose of the Casework Associate position is to provide support to the professional counseling staff under the supervision of the Unit Manager or designee. This Casework Associate I position is part of the Hickory EIPD Unit and is located in the Lenoir satellite office. The Casework Associate I position will serve individuals primarily with medical and physical disabilities. In many instances, individuals served have accompanying mental illness and substance use disorders which need to be addressed in service provision. The position serve consumers both in-person and remotely.Job Responsibilities Include The FollowingEvaluating professional diagnostic data to determine eligibility and required services.Developing and implementing individualized plans of rehabilitation services for eligible consumers. Orchestrating and overseeing the provision of planned services.Interviewing consumers for the purpose of assessing need.Arranging for appropriate evaluations and other services indicated on the Individualized Plan for Employment.Engaging in various administrative duties including case service documentation, caseload management, staff and other administrative meetings.Participating in training and professional development activities.The DHHS Division of Employment and Independence for People with Disabilities (EIPD) promotes employment and independence for persons with disabilities through customer partnership and community leadership.About the NC Department of Health and Human Services (DHHS):The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.Compensation And BenefitsThe State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.Visit website for benefits: https://oshr.nc.gov/state-employee resources/benefits.Knowledge, Skills And Abilities / CompetenciesListed below are the knowledge, skills and abilities (KSAs) associated with the position. These KSAs, along with the minimum education and experience listed, are required in order to be deemed “eligible” for the position therefore you must provide supporting information, within the body of your application, to demonstrate your possession of each KSA listed. Qualified applicants must possess, and application must clearly reflect work experience that demonstrates the following:Knowledge of casework management and processes.Knowledge of analyzing medical, psychological, or vocational data for service delivery.Demonstrated experience working with the public and in groups.Management PreferencesKnowledge and experience working with persons with disabilities.Knowledge of working with community groups and agencies.Physical RequirementsDrivers’ license required for travel in the service area.Minimum Education And Experience RequirementsSome state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for details.Bachelor’s degree in a discipline relative to the program served from an appropriately accredited institution;ORBachelor’s degree from an appropriately accredited institution and one year of experience in an area related to program that provides experience in techniques of casework or counseling;ORAn equivalent combination of education and experience.Supplemental and Contact InformationThe North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: .DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates / licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions.Applicants seeking Veteran’s Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard, who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22.If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education.Applicants may be subject to a criminal background check. All candidates selected for positions considered “Positions of Trust” will be subject to a criminal background check.Applications for positions requiring specific coursework must be accompanied by a copy of the applicant’s transcript. Applicants with degrees not conferred at a United States college or university must attach verification that their degree is equivalent to a similar degree from a U.S. institution. The Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at . Transcripts, degree evaluations and cover letters may be uploaded with your application.NOTE: Applicants will receive communication via email only for updates on the status of their application or any questions on their application. If there are any questions about this posting other than your application status, please contact HR at 919-855-4930.To check the status of an application, please log in to your NC Government Job Opportunities account and click “Application Status”. For technical issues with your application, please call the NeoGov Help Line at 877-204-4442. If you have a technical issue with your Government Jobs account, please call their Help Line at 1-855-524-5627NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types.For permanent and time-limited appointments:Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.01I UNDERSTAND that DHHS requires a complete descriptive work history with all employment experience detailed to be considered for employment. Answers to supplemental questions are not a substitute for providing all relevant information within the body of your application. In order to receive credit for the supplemental questions in which you answered yes, you must provide supporting information within the body of the application, to support your answer. Your application should also reflect all education and all professional work experience acquired including high school and all degrees. It is critical to our screening and salary determination process that applications contain comprehensive candidate information. (NOTE: AN ATTACHED RESUME NOR “SEE RESUME” DOES NOT SATISFY THE REQUIREMENT OF COMPLETING THE APPLICATION. If you haven’t completed the application requirements, please return to your application to finish it before submitting your application.).Yes, I understand and have fully completed all requirements.02I understand that the budgeted salary for this position is limited to $46,000. If offered this position, the salary offered will be within the posted recruitment range of $31,084- $46,000.YesNo03How many years of demonstrated experience do you have working with casework management and processes?.No experience1 – 3 years of experience3 – 5 years of experience5+ years of experience04How many years of demonstrated experience do you have working with analyzing medical, psychological, or vocational data for service delivery?.No experience1 – 3 years of experience3 – 5 years of experience5+ years of experience05Which of the following best describes your experience working with the public and in groups?.No experienceLimitedIntermediateAdvanced06Do you have a valid, unrestricted North Carolina driver’s license? Please list your NC license number here:07Where did you learn about DHHS or this opportunity?Company or OSHR WebsiteEmployee ReferralConference / Career FairEmail campaignProfessional Association or Industry-specific job boardIndeedLinkedInNC Nursing Board emailGoogleOther General Job BoardsOther Search EnginesOther Social MediaInternet AdvertisementTV / Radio08Please give additional detail regarding where you learned of DHHS or this opportunity (e.g., APA Annual Meeting in NYC in May 2021, Facebook, LinkedIn, Doximity, NC Substance Abuse Professional Practice Board, etc.).Required QuestionRequiredPreferredJob IndustriesOther

ApplyApply for job