Company DescriptionAbout UsAt Blue Print Out, we pride ourselves on delivering exceptional printing solutions with precision, quality, and speed. Located in Sandy Springs, GA, our company is committed to outstanding customer service and continuous innovation in print services. Our team works together in a fast-paced, supportive environment where each member plays a vital role in the customer experience.Job DescriptionJob DescriptionWe are seeking a Customer Support Specialist to join our growing team in New Orleans, LA. This role is essential in maintaining our commitment to excellent client service by providing timely and effective support. The ideal candidate is detail-oriented, communicates clearly, and thrives in a fast-paced environment.ResponsibilitiesRespond promptly to customer inquiries via phone, email, and in-personResolve customer issues efficiently while maintaining a professional attitudeDocument all customer interactions in the system accuratelyCoordinate with internal departments to ensure customer satisfactionAssist in processing orders, returns, and service requestsMaintain up-to-date knowledge of company products and servicesContribute to a positive team environment and suggest process improvementsQualificationsQualificationsHigh school diploma or equivalent; associate or bachelor’s degree preferredPrevious experience in customer service or support rolesExcellent verbal and written communication skillsStrong problem-solving abilities and attention to detailProficient in Microsoft Office and general computer skillsAbility to multitask and manage time effectivelyAdditional InformationBenefitsCompetitive salary ($44,000 – $63,000 annually)Opportunities for professional growth and career developmentSupportive and collaborative team environmentPaid time off and holiday scheduleOngoing training and skills development
Customer Support Specialist
FromLinkedIn
